When do I get the reports?

The reports you have ordered and paid for are available once the respondent has completed and signed-off their questionnaire. The respondent’s status will show as “Complete and Signed”. Click the EDIT button in the respondent’s table to go to their details page. Click the green buttons next to the report name to open and download them.

You can buy additional reports or upgrade the existing Attributes Profile by ordering these in the same way as the original reports at anytime whilst the original reports remain valid. As soon as you have assigned available credits to these orders, the new reports will be available to download from the respondent’s page.